Reschedule appointments
Rescheduling keeps the client, services and notes as they are and only changes when, or with whom, the appointment happens.
Drag and drop on the calendar
- 1
Go to Calendar and find the appointment.
- 2
Drag the appointment to a new time, or into another team member's column.
- 3
To change the length instead, drag the handle at the bottom of the appointment block.
What happens next depends on the Rescheduling from the calendar setting in Calendar settings:
- Ask every time - confirm each move and choose whether to notify the client.
- Always notify - the change saves instantly and the client is notified.
- Never notify - the change saves instantly and the client isn't notified.
Dragging an appointment that's part of a group moves the whole group by the same amount. See Manage group appointments.
Change the date or time in the appointment
- 1
Click the appointment to open it, click the more options (three dots) button and select Edit appointment.
- 2
Change the start time or team member on the service card and click Continue.
- 3
Choose a new date under Pick a start date if needed, then click Save.