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Mark appointments as no-shows

Marking missed visits as no-shows keeps your reports accurate and shows you which clients regularly miss appointments.

Mark an appointment as a no-show

  1. 1

    Go to Calendar and hover over the appointment.

  2. 2

    Click No-show on the hover card. You can also open the appointment and pick No-show from the status button.

  3. 3

    Leave Send a no-show notification ticked to let the client know, or untick it.

  4. 4

    Click Set as no-show.

A no-show appointment can't be checked out. If the client turns up after all, change the status back to Confirmed or Waiting.

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