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Manage online booking settings

Online booking settings are set per location. They decide whether clients can book online, how much notice you need and how bookings are approved.

Update a location's booking settings

  1. 1

    Go to Settings > Locations and click View on the location.

  2. 2

    Click Edit on the Booking settings card.

  3. 3

    Update the settings you need and click Save.

Booking settings explained

  • Online booking - allow clients to book this location online.
  • Online waitlist - let clients join the waitlist when no suitable time is available.
  • Auto approve appointments - Always, Existing clients only or Never. Bookings that aren't auto approved arrive as Unconfirmed.
  • Booking window (hours) - the minimum notice. Clients can't book online within this many hours of now.
  • Booking increments - how often start times are offered, from every 5 minutes to every hour.
  • Require card on file - Never, For all clients or For new clients. Can only be changed while Stripe is connected. See Require a card on file.
  • Advance booking - limit how many months ahead clients can book.
  • Allow processing time booking - let clients book during another service's processing time.
  • Let clients choose a professional - when off, bookings go to any available professional.
  • Allow booking multiple professionals - let clients book a service with more than one professional at once.

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