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Require a card on file

Requiring a card on file protects you from no-shows and late cancellations. Clients add a card when they book online, but nothing is charged unless a deposit or fee applies.

Turn it on for a location

  1. 1

    Go to Settings > Locations, click View on the location, then Edit on Booking settings.

  2. 2

    Under Require card on file, choose For all clients or For new clients.

  3. 3

    Click Save.

This setting can only be changed while Stripe is connected. If Stripe is disconnected, it goes back to Never at every location.

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