Back

Collect deposits

A deposit secures a booking. Whatever the client pays up front comes off the total when you check them out.

Set a deposit on a service

Open the service in Catalog > Services and turn on Require payment at the time of booking. Choose Full payment, or Partial deposit as a fixed amount or a percentage. See Set pricing and durations.

Deposits on online bookings

When a client books a service with a deposit, the Payment step shows what's Due today and the Remaining amount. They pay with Stripe or Square, and can use a gift card for some or all of it.

Deposits from the calendar

Deposits aren't taken automatically when you book from the calendar. To take one:

  1. 1

    Book the appointment as usual. The Deposit summary shows the Required deposit and Additional deposit due.

  2. 2

    Click Save & collect deposit.

  3. 3

    Choose the Stripe, Square or Gift card tab, pick a saved card or click Add new card, then click Charge deposit.

Group appointments have Book & collect deposit instead. The primary contact pays every member's deposit at once.

At checkout

The checkout shows Deposit collected and only charges the Remaining Amount.

FAQs