Reports glossary
These terms appear in several reports. Each report's own article explains its columns in full.
Sales terms
- Gross sales - the value of services and products sold, before discounts.
- Service sales - gross sales from services, including their add-ons.
- Retail sales - gross sales from products.
- Discounts - discounts taken off the sale.
- Net sales - gross sales minus discounts.
- Tax - sales tax charged on the sale.
- Tips - tips left for the team member.
- Total collected - what the client paid, including tax and tips.
- Total refunded - what was refunded to the client.
- Net total collected - total collected minus total refunded.
People
- Provider - the team member who performed the service or sold the item.
- Sold By - the team member who sold a gift card, or Online when the client bought it on your booking site.
- Purchaser - the client who paid for a gift card. Walk-in means no client was added to the sale.
- Owner - the client who holds a gift card and can spend it.
Other terms
- Sale # - the number of the sale, as shown in Sales > Sales History.
- Add-on - an extra added to a service. See Create service add-ons.
- Credit value - what one item in a package is worth after the package discount.
- Outstanding liability - the total still on your gift cards, which you owe to their holders.