Manage client data and deletion requests
Clients trust you with their personal details. Keep them accurate, and remove them when a client asks.
Update or delete a client
- To correct a client's details, edit their profile. See Update client details.
- To remove a client, open their profile and select Delete client. Their past appointments and sales stay in your records, marked as deleted.
When a client deletes their own account
Clients can delete their Zobliss account from their client account. When they do:
- Their email, phone number, date of birth and photo are removed.
- They're removed as a client at every business they booked with.
- They're sent an email confirming the deletion.
Respect communication preferences
- Every marketing text ends with "Reply STOP to unsubscribe".
- Turn on Skip Google review requests for a client who doesn't want review invitations.
- Turn off any automated client message you don't need in Settings > Client Notifications.