How clients book online
Every business gets its own booking site. Clients choose their services, a professional and a time, then enter their details - no account needed.
The booking journey
- 1
Services - clients browse your services by category and click + to add one.
- 2
If the service has options, clients pick one and click Add. They can add more services, then click Continue.
- 3
Professional - clients choose a team member, or Any professional for maximum availability.
- 4
Time - clients pick a date and an available time. If nothing suits them, they can click Join waitlist.
- 5
Details - clients enter their name, email and phone, agree to your cancellation policy if you require one, and click Confirm.
The booking appears on your calendar straight away. Depending on your Auto approve appointments setting, it's either confirmed or waits for you to accept it.
What shapes your booking site
- Only services with Show on website turned on are listed.
- Only team members with Online booking turned on in their schedule can be chosen.
- Available times follow your team's schedules, existing bookings, the booking window and booking increments.
- Deposits and card-on-file rules apply when Stripe or Square is connected.
See Manage online booking settings to change these rules.